A MasterClass- Nurturing Connected Leadership: Creating Agile and High Performing Organisations - 29th September 2009, London

Emmanuel Gobillot offers an alternative view looking at organisations to make them robust and flexible to manage change.


Emmanuel Gobillot’s work brings to the fore the notion of connected leadership. His premise is simple and attractive and goes as follows. The work of the leader is to make their organisation agile in order to manage change. But agility requires all members of the organisation to be engaged not only with the core business and objectives but also “the changes that they sense”. Such insights are however not always made use of in formal organisations as they are designed and structured to complete processes, tasks and routine.

Gobillot offers an alternative view to look at organisations. He suggests that one should look at the “real” organisation which in effect is made up of “network of relationships” both within and external to the formal organisation. It is with this network, that leaders can relay and leverage agility. The network not only enriches the organisation but makes it robust and flexible. For Gobillot, the role of leader and of leadership is that of channelling the “vitality of the real organisation towards the delivery of the formal organisation’s objectives”. He calls this ability “connected leadership”.

To make a difference as well as to succeed, leaders will need to exercise personal influence to reconstruct the social networks inside their organisations. Being visible, effective role modelling, co-creating and developing a shared narrative through informal connections will be critical to lubricating the formal structure, spread expertise and innovation and create the flexibility need to respond the demand of the people economy.

Leadership at all levels within the organisation will need to develop three key components in order to create social and moral connections. These three components are:

• That they are trustworthy and have trust in others.
• They give meaning to the relationship by creating a shared agenda.
• They encourage dialogue and powerful conversations as a way to secure engagement.

Emmanuel Gobillot is author of The Connected Leader (2007), a consultant and leadership researcher. Observing the organisations he worked for he would always come back to one stark conclusion: there must be a better way.

• There must be a better way to lead.
• There must be a better way to engage an organisation’s creativity, passion and drive.
• There must be a better way to relate to our customers.

On his quest, Emmanuel has worked with some of the world’s leading researchers and practioners in the field. As a consultant at Hay Group he became first Head of Consumer Sector consulting, then Director or Leadership Services. He consults with some of the world’s leading CEOs and Executive teams on questions of leadership, collaboration and innovation.

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